Subscription Policy

1. Overview

A paid Subscription provides access to certain premium features available through the Scruby App. This Subscription Policy describes the terms that apply to Subscriptions, trial offers, billing, renewals, cancellations, and refunds, and forms an integral part of our Terms of Use.

Subscription purchases and management are handled through your Scruby account.

The merchant of record is Tarfion Ltd, Griva Digeni, 59, Kaimakliotis Building, 5th Floor, 6043 Larnaca, Cyprus.

2. Trial Offers

We may occasionally offer trial periods for selected Subscription plans. Where a trial is available, its duration and other applicable conditions will be shown to you before you complete the purchase, including on the relevant pricing, purchase, or checkout screen.

If you do not cancel before the trial period ends, the trial will convert into a paid Subscription and the payment method linked to your purchase will be charged the Subscription price presented to you before you confirmed the transaction.

If no trial is offered as part of the purchase flow, your paid Subscription will begin once the purchase has been successfully completed.

From time to time, we may also make promotional pricing, introductory rates, or other limited offers available. Unless the relevant offer states otherwise, the Subscription may continue after the promotional period at the regular price disclosed in connection with that offer.

3. Subscription Period and Renewal

Subscriptions renew automatically. At the end of each applicable billing period, your Subscription will renew for the next Subscription period unless you cancel it before the renewal occurs.

We may offer different Subscription plans, premium features, add-ons, upgrades, or other paid functionality within the App. Any applicable price and material terms will be disclosed before you complete the relevant purchase.

4. Payment Authorization

By confirming a Subscription purchase, you authorize us and/or the applicable payment processor to charge the payment method selected for that purchase. Depending on the payment method and device used, your approval may be provided through biometric authentication, one-click or device-based confirmation, entry of payment details through the App, or another supported Apple, Google, or third-party payment interface.

The first payment will correspond to the amount disclosed for the initial Subscription period, including any applicable trial conversion price, introductory rate, or promotional price. Unless you cancel the Subscription, you also authorize recurring charges for subsequent billing periods at the applicable renewal price.

The initial amount payable and the applicable recurring or renewal charge will be presented to you before you confirm the purchase.

5. Automatic Renewal and Cancellation

Your Subscription will remain active and will renew automatically until you cancel it.

Once cancellation takes effect, no further automatic renewals will occur. Unless applicable law requires otherwise, cancellation does not normally end your paid access immediately. You may continue using the Subscription features until the end of the Subscription period for which payment has already been made.

If you have more than one Subscription, plan, or separately billed service, each is treated and managed independently. Canceling one Subscription does not automatically cancel any other active Subscription.

You may request cancellation of a trial or Subscription by contacting our Support Team at [email protected]. To reduce the risk of a renewal being processed before your request is completed, please submit your cancellation request at least 24 hours before the relevant trial or current billing period expires.

Please note that deleting your Account does not cancel an active Subscription.

6. Refunds

Unless applicable law requires a refund or the relevant purchase terms expressly provide otherwise, charges for a Subscription period during which the Service has been made available are generally non-refundable, including where the applicable billing period has already begun or has ended.

7. Changes to Subscription Pricing

We may change Subscription prices from time to time. Where required, we will provide reasonable advance notice of a price change through the Scruby App and/or by email before the revised price takes effect.

If you do not wish to continue at the updated price, you may cancel your Subscription before the new price becomes effective.

8. Contact

If you have questions about your Subscription or billing, or would like to request cancellation or a refund review, please contact our Support Team at [email protected]